Why should my company shred our documents?

Current Federal and state legislation mandates that it is your legal responsibility to keep customer and employee information confidential and secure. Gone are the days of throwing paper in the garbage can. Ensuring that you are properly disposing of and destroying confidential information limits your liability. Our paper shredding service will securely destroy confidential information of many forms.

We have an office paper shredder. Is that enough?

The answer is no. Office shredders cannot handle mass amounts of documents at one time. They also take a considerable amount of man power to operate. By using an office paper shredder, you take away your employees from more important, less mundane tasks. When the shredder jams, the employee is responsible for fixing the error. When the shredder overheats, it is out of service until it cools off. Throwing out the bag of shredded paper is also a major liability. In the words of Ray Berry, NAID’s former Deputy Executive Director, “that bag of shredded paper is telling the thieves which bag of garbage has confidential information contained in it.”

Why is on site shredding better than off site?

The liability of confidential information transport is too large Once your documents leave your location, you can never be sure what actually happens to them, or who may see or have access to them. A lot can happen from the time documents leave your location until they reach their final destination. Regardless of the amount of insurance a paper shredding company has, no amount of money will redeem the loss associated with the bad publicity of leaked information. Your information will not leave your parking lot until it is shredded.

How does mobile shredding work?

We provide on-site document shredding services using our state-of-the-art mobile paper shredding truck. Our truck comes to your location where we will either empty your consoles or transfer your documents from boxes to our collection bin. The paper is deposited directly from our collection bin into the shredding compartment of the truck. Should you care to watch, you can watch the shredding happen on the screen located on the exterior of the truck!

What else can you destroy besides paper?

While our truck is only capable of destroying paper and files on-site, we are able to securely catalog and destroy hard drives as well as patient x-rays. Those materials will be taken off site to Monmouth Wire, our electronic destruction and recycling center. From there, we send you a Certificate of Destruction just as we normally do for documents.

How long must I keep documents before they can be destroyed?

The period of time that business records are stored should be determined by a retention schedule that takes into account the useful value of documents to the business and governing legal requirements. See our retention schedule for specific requirements.

How should I prepare the paper for destruction?

All we ask is that your documents are in an easily accessible location. There is no need to sort the documents or even remove stables or paper clips.

How do I know that my documents have been destroyed?

Our shredding equipment on the truck uses a “pierce and tear” method which renders your documents into very small, unreadable pieces.  Your material is then mixed with 5 tons of other shredded material making it impossible to reconstruct.

What happens to the documents after they are destroyed?

All destroyed paper is taken to our recycling center where the paper is bundled and bailed in preparations of being recycled.

What if I only need to use your service one time?

We are readily available to service all of your information destruction needs, whether is it once a year or once a week. We have multiple services that can be tailored to your needs.

How can I ensure that security compliance is met?

Green Office LLC is proud to be a member of NAID, the National Association of Information Destruction. We follow NAID’s strict standards of information destruction and ensure that we stay up to date with the latest trends in the industry. Our employees have even been to “Shred School” in Seattle, WA and Chicago, IL. We strictly adhere to all requirements and regulations for the secured destruction of confidential materials to ensure PHI, or protected health information, is treated properly.   Our Operations Manual sets forth the policies and procedures required of our drivers to service consoles/containers, transport confidential material to the truck, and securely shred the material. Green Office offers all customers personalized Business Associate Agreements as well as assistance in crafting an Information Destruction Policy tailored to your office needs.

What types of payment do you accept?

We accept cash, check, all major credit cards (available through our secure website), as well as PayPal.